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COVID-19 Update

Wednesday, March 11, 2020 (all day)

Updated July 16th, 2020

To our valued customers,

At Eganridge, there is nothing that holds greater importance to us than the health, safety and wellbeing of our families, customers and employees. As the current situation regarding coronavirus (COVID-19) continues to develop, we want to communicate to all of the precautionary measures Eganridge is taking to best ensure we remain a safe and healthy Resort.

We are monitoring and following the guidance from the World Health Organization (WHO), the Centers for Disease Control and
We have enhanced our existing hygiene and healthpractices, including more frequent cleaning of all areas.
Employees have been told to practice social distancing, increase hand washing and to stay home if they feel ill.

Mask Use Inside the Building

All customers who enter the Eganridge Main Building will be required to wear a mask at all times, or be denied entry. This includes:

When checking-in or out of the hotel. Your mask may be removed once you enter your room.
When entering the building for the Dining Room. Your mask may only be removed when seated and must be put back on before you stand up.
When checking-in for golf.
When entering the building for the purpose of using the washroom (either as a golfer, or a patron on the patio).
For the entire duration of your visit to the spa, including during services.

Impacts to Services at This Time

Restaurant / Dining Room / Pub

Breakfast

The Continental buffet breakfast that was previously included in some rates is no longer being offered due to COVID-19. In substitute, we have coffee and a selection of pastries available each morning at the front desk, complimentary.

Starting Saturday July 18th, we will be offering an a la carte breakfast service in our dining room from 8:30am to 10:00am. Please note that due to the additional cleaning required between tables, seating in the dining room is only available for guests who order breakfast.

The Dining Room

The Dining Room will be open for Dinner 7 days a week starting July 17th with seating times starting at 5:30 and ending at 7:30.

Both indoor and outdoor (on the screened in patio) dining options are available.
We have set the tables & chairs to encourage social distancing and limit capacity. Please do not move tables & chairs.
Please queue in the lobby waiting to be seated.
Customers & Staff are required to maintain physical distance of 6 feet at all times, unless you live in the same household or are in the same “bubble”.
Masks must be worn at all times when inside the building, except when you are seated at your table.

Augusta’s Pub & Patio

Our Patio is open 7 days a week from 11:00am to 9:00pm.

Presently only outdoor dining on Augusta’s Patio is available. In the case of rain, we do have a small covered dining area.
Reservations are encouraged, we cannot reserve specific tables or locations on the patio.
When arriving, please line up by the entrance to the Pub and wait for a server to greet and seat you.
Customers & Staff are required to maintain physical distance of 6 feet at all times, unless you live in the same household or are in thesame “bubble”.
Please do not enter the pub, except to use the washroom. We are offering table service only at this time.

Takeout

Takeout remains available, and can be ordered at and picked up at the front desk. Please call 705-738-5111 to place your order.

Golf

The golf course is open 7 days a week. There are several new rules and procedures in place to promote health, safety, and social distancing.

The full list of COVID-19 specific rules is available on the golf page of our website or can be downloaded below. Please note that check-in for Golf remains at the Hotel Front Desk, and that a mask is required to enter the building.

Download the Rule Sheet

Hotel / Front Desk

The hotel does remain open. The front desk will be operating on limited staffing levels, so if we do not answer the phone, please do leave a message and it will be returned as soon as possible. Front desk hours are 8:00am to 9:00pm.

Existing Reservations

At this time all of our normal reservation and change policies are in effect.

Hotel / Housekeeping

Make-up room service will not be offered during your stay. Rooms will be fully cleaned and sanitized between guests.

Spa

The Spa will be open Tuesdays, Fridays, and Saturdays from 9:30am to 5:00pm; starting on Friday June 19th. We have implemented enhanced cleaning measures and gaps between guests. Please note that face treatments are currently not being offered. Spa access and services are by appointment only.

Pool

Our coldwater plunge pool is presently open from 10:00am to 6:00pm daily.

We appreciate everyone’s understanding, and please do not hesitate to reach out to us at 705-738-5111 or info@eganridge.com if you have any questions.

Thanks,

Jason Friedmann

Property Director